All the orders processed through Spin My Site are subject to the conditions found on the terms of service page, as well as those in the following Service Agreement.
By placing an order, it is understood that you have read, understood, and agreed with the terms of service. These terms and conditions are an agreement between you ("customer, client, advertiser, reseller") and Spin My Site ("us"). They should be read and understood.
All orders are processed as soon as possible following the date ordered. This period usually spans between 24 to 72 hours, depending on the volume of the order(s). This timeframe excludes orders placed on weekends; these are processed on the next business day. Depending on the demand, the campaign process may take up to 72 hours to initiate.
All traffic is sent as "is". All campaigns are considered active the moment the first visitor (hits/traffic) is delivered to the client site.
All traffic/hits will be delivered to the website address submitted with the order. In the event of an error in the submitted URL, the Client will not hold Spin My Site or its partner sites responsible for the error. Any traffic delivered to a Client's site reflecting the above error will not be credited or entitled to a refund.
In terms of campaign start-date, due to variances in amounts of traffic purchased at different times, the starting date may fluctuate. We are in no way to be held responsible if your campaign does not start receiving the traffic by a specific date.
You are guaranteed that we will send the number of visitors to the URL you specify. This is the only guarantee for this service. In no event shall we be liable for any consequential, direct, indirect, incidental, punitive, or other damages whatsoever. These include, but are not limited to, damages for loss of profits, loss of information or other pecuniary losses arising out of the use or inability to use the package. This is applicable even if we, the service provider, have been advised of the possibility of such damages.
If we are unable to deliver the number of visitors promised you may claim a refund in the form of credits added to your account. In the unlikely event that we, the service provider, do not deliver the number of visitors promised, we will provide a refund in the form of credits or in some cases your entire purchase price on a pro-rata basis. In cases where refunds are claimed, we reserve the right to further investigate and approve or decline your request. Refunds are issued at the sole discretion of Spin My Site.
In the event that the Client's site becomes unavailable for any reason ("server is down or unavailable, timed out, or shows to be active but with internal server errors, 404 errors and other types of common or uncommon errors associated with the internet and its underlying infrastructure"), the Client will not hold Spin My Site or its partner sites responsible for these errors. All/any traffic delivered to the Client's site during this down-time will not be credited or refunded. In the event that any of the above errors occur, including any errors not listed, but clearly intended, the client may submit, in writing, a request for the campaign to be placed on hold. Upon resolution of the problem, the on-hold campaign will resume. Any traffic previously sent will neither be credited nor refunded.
We use a state-of-the-art tracking system to track your ad campaign. Each order is given a unique campaign ID which is used to track the visitors sent to your site. When we provide an ad view, Spin My Site points the visitors to this campaign ID. The Client understands that if the visitor viewing the ad closes it before it finishes loading (due to network bandwidth, high-impact graphics, animation or lack of interest on the visitors' part etc.), it will count as an ad view on our system. That is, we have sent your site to the visitor and have, therefore, fulfilled our obligation. It is important to note that this scenario may not appear in your website statistics. Spin My Site cannot control the acts of individuals viewing your site and will not be held responsible for these actions.
When you purchase a traffic campaign, you understand and agree that the statistics system utilized by Spin My Site will serve as the official record of traffic delivered. Spin My Site will not be held responsible for traffic not received on your campaign page but sent from our ad server during down-time on any components on the Internet or on a client's site for any reason. Note that any traffic delivered under these conditions will not be credited or refunded.
If an exit window is installed on the URL at any time, Spin My Site WILL stop the campaign and you will NOT be entitled to a refund.
The Client understands that traffic counters ("Hit" counters) on your site do not accurately represent the number of visitors sent to your site. This is due to the large amounts of traffic sent to the site in a relatively short timeframe. The Client also understands that Spin My Site does not guarantee sales or sign-ups and will not issue a refund if none are achieved. In other words, Spin My Site does not guarantee sales, nor will it be held responsible if none are generated. The only guarantee for this service is that we will send visitors to your site.
The Client acknowledges that the order is for the stated term. These terms and conditions are subject to change at any time after the stated term has ended.
The Client may not sell, assign or transfer any of the rights or services accompanying the purchase. The Client may not, under any circumstances, have any type of pop-up advertising on the website being promoted by Spin My Site, unless a package was ordered allowing them. The Client may not change the content of the URL being advertised in any manner without prior written approval by Spin My Site authorized staff. Any attempt, either by accident or design, undermining the intention of this T.O.C. or the general principles that it was written for, will result in immediate account deletion with no eligibility for refunds or adjustments.
In the event that there is a discrepancy between the amount of traffic delivered by Spin My Site and the amount of traffic delivered to the Client, the Client agrees to use the report prepared by our ("Spin My Site") campaign manager to be the official report. The Client understands and acknowledges the campaign report received by Spin My Site to be true and accurate, and agrees to hold Spin My Site, its parent company, as well as all companies and individuals involved, harmless for any unexpected results arising from any advertising campaign.
Support staff is available Moday to Friday 09:00 - 17:00 (GMT) excluding all UK public holidays. All requests must be made in writing via email or through phone. The Client also understands that technical support may not be available at the exact time in which the client initiates contact. It is our policy to respond to all e-mails within 24-48 working hours. The Client agrees to these terms of service and understands that they are legally binding.
Spin My Site shall be permitted to identify a Client as a Spin My Site Client and may use the Client's name in connection with Spin My Site marketing material. Subject to the prior approval of each party, Spin My Site may elect to issue a joint press release announcing the Client's marketing partnership with Spin My Site.
Spin My Site will not promote spam, scam, hate, porn, warez, hacking, or any other site/offer that could be considered offensive to the most discriminate viewer. Any attempt to bypass our intended guidelines will result in account cancellation and no recourse to a refund.
You may not use more than 10 rotator slots to advertise the exact same URL at any one time, if you wish to advertise using more than 10 rotator slots for the exact same URL you will be required to use weight credits for your campaign. If you use more than 10 rotator slots when advertising with Spin My Site for the exact same URL we will treat your campaigns as spam, remove all the campaigns from your account and restrict access to your account and you acknowledge that you will not be entitled to a refund and no refund shall be given.
Spin My Site will not deliver general traffic to sites containing content that is not appropriate for viewing by a general audience. Inappropriate content when delivering traffic includes, but is not limited to, adult content, hate-inciting content, illegal content (in the UK) and content that encourages illegal activities or violence. What constitutes inappropriate content shall be determined at our sole discretion. If you found to be promoting any content of this kind your account may be terminated and you will not be entitled to a refund.
Spin My Site may review your site before initiating a campaign. If your site is changed during the campaign in such a way that it includes inappropriate content, Spin My Site will stop your campaign immediately. In this case, you will not be provided a refund.
Spin My Site cannot be held responsible for factors beyond our control that may interfere with our ability to deliver visitors to your URL. Such factors include, but are not limited to, down-time on your server, over-use of your bandwidth quota (if applicable), errors on your site, pop-up killers, and network outages beyond our servers. Please contact your web-hosting company or network provider if you are not sure about whether or not your hosting account is compatible with the plan you are ordering.
TERMINOLOGY: (1) In the present context, a visit generally occurs when a text file is loaded from your server (this includes HTML files). A hit occurs when a file is loaded from your web server. Since loading a single web page can cause several files to load (e.g. images), several hits usually occur when a page is loaded. Thus, the number of hits is always greater than (or equal to) the number of visits. The term "number of visitors" is interchangeable with the term "number of visits". Several "visits" may originate from a single IP address or individual. This generally occurs when an individual returns to or reloads a webpage. (2) "Pro-rata" refunds are calculated by dividing the number of visits we delivered by the number of visits you ordered. The result of this calculation is subtracted from 1 and the resulting figure is multiplied by your purchase price to derive the "pro-rata" account credit refund.
If any provision of this Agreement is deemed invalid or unenforceable by any jurisdiction or government agency having jurisdiction, that particular provision will be deemed modified to the extent necessary to make the provision valid and enforceable. The remaining provisions will remain in full force and effect.
The Customer agrees that Spin My Site shall not be liable for any modification, suspension or discontinuance of the Service. Spin My Site reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
The customer agrees that in the event they open a dispute with PayPal regarding a payment that their account will be terminated and will not be re activated and all campaigns will stop with immediate effect.
SUBJECT TO APPLICABLE LAW, THE CUSTOMER EXPRESSLY UNDERSTANDS AND AGREES THAT Spin My Site AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Spin My Site HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED, OR OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.
This Agreement is subject to change anytime without prior notice.
You, hereby, agree that by ordering any services from us, you have read and accepted all the terms and conditions above.
During your campaign, your website CANNOT have any kind of page redirection, trojans, viruses, downloaders, any tricky java applets or codes, and any programs that requires ActiveX to be installed. If we find any of those on your website, WE WILL IMMEDIATELY TERMINATE YOUR ACCOUNT WITHOUT REFUND!